Neverinstall as a B2B solution.
Virtual desktops - Web Application - User Experience design - User Interface design - Brand Identity
"A solution for teams that powers productivity with secure, cloud-based applications, enabling seamless collaboration without the need for installations."
The shift from B2C to B2B
At Neverinstall, we started with a vision to provide seamless software experiences for individual users. Our initial focus was B2C, aiming to bring powerful applications to personal devices without the need for installations. However, as we grew and evolved, we saw a greater need and opportunity in the B2B sector.
As a design team at Neverinstall, we've been on an incredible journey transitioning our product from a B2C focus to a robust B2B platform. This shift required us to rethink and redesign our product from the ground up, focusing on the unique needs of businesses by building dashboards for them.
Business goal
Transform Neverinstall into an Enterprise Application Streaming Platform that caters to businesses by providing them with centralized, secure, and scalable access to powerful applications without the need for individual installations on employee devices.
Requirements
Centralized Control, User Management, Analytics & Reporting ,Curated Software Packages, On-Demand Software Access, Data Protection, Secure Access, Audit Trails, Cloud-Based Scalability ,Dedicated Support, Onboarding & Training ,Flexible Pricing, Enterprise Licenses, Simplify Operations, Boost Collaboration, Accelerate Development, Access Unlimited Resources, Reduce IT Overheads
Design thinking process diagram
Understanding users and super users (A)
1. Admin: IT manager, Product manager, Senior Dev Engineer
2. Employee : All roles (Designer, Front end Developer, Backend Developer, Product manager, Sales and marketing, HR, QA tester )
Lets term these users as “small and mid market users”
Understanding user need (B)
Need to work by utilizing various heavy applications across the organization
Understanding product (C)
A solution that allows users to run powerful applications without relying on high-end hardware or devices with advanced specifications.
Understanding value proposition (D)
1. Cost Efficiency: Reduce the need for hardware upgrades and IT support by centralizing software management and eliminating the need for installations.
2. Productivity Boost: Enable employees to access powerful tools instantly, regardless of their location, leading to increased productivity and collaboration.
3. Future-Ready: Position businesses at the forefront of technology with a platform designed for the future of work, where remote access and scalability are paramount.
“ helps businesses reduce costs by centralizing software management, boosting productivity with instant access to powerful tools, and preparing them for the future of work with a scalable, remote-ready platform.”
For (A) that needs (B), Our product (X) is a (C) that (D)
For small & mid market users
that needs to work by utilizing various heavy applications across the organization,
Our product Neverinstall is a solution
that allows users to run powerful applications without relying on high-end hardware or devices with advanced specifications that helps businesses reduce costs by centralizing software management, boosting productivity with instant access to powerful tools, and preparing them for the future of work with a scalable, remote-ready platform.
User stories
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| “Alex is a developer working on a resource-intensive application that requires high-performance hardware to run effectively. However, Alex’s primary device, an older laptop, lacks the necessary specifications to handle the application due to its limited processing power and memory.” Need: Alex needs a solution that allows him to run and test his application without being hindered by the hardware limitations of his current device. Solution: Alex can use a cloud-based virtual machine or development environment provided by the product. This service offers high-performance specifications and the necessary resources to run and test applications efficiently, regardless of the hardware constraints of his local device |
Expectations:
1. Flexibility:
Users expect the ability to run applications from any device with an internet connection, providing flexibility in where and how they work.
2. Financial Savings:
Users anticipate significant cost savings by minimizing hardware upgrades and IT support expenses, contributing to overall financial efficiency.
3. Futuristic Technology:
Users seek a platform that incorporates cutting-edge technology and is prepared for future advancements, ensuring their business remains competitive and up-to-date.
4. Frictionless Onboarding:
The process of getting started with the platform should be smooth and user-friendly, allowing for a quick transition without extensive training or technical challenges.
5. Fast Deployment:
Users expect rapid deployment of applications without the need for lengthy installations or complex configurations, enhancing operational efficiency and speed.
6. Freedom of Access:
Users want unrestricted access to powerful tools from any location, facilitating seamless collaboration and productivity regardless of physical presence.
7. Functional Scalability:
Users look for a solution that can easily scale with their business needs, accommodating growth and changes in the organization without significant additional costs or disruptions.
8. Fault-Tolerant Support:
A high level of reliability and support is crucial, with users expecting 24/7 assistance to quickly resolve any issues and ensure continuous operation.
Competitor analysis:
We have successfully conducted a comprehensive competitor analysis of all key players in the market.
You can find the details in the Excel sheet linked below. Link
Product Hypothesis:
Solving user needs:
Product Heuristics:
Information architecture:
Dashboard feature categorization:
High fidelity:
Create a team
The Teams feature, accessible from the navigation bar, allows you to create and manage various teams, such as Design, Finance, and Sales. You can easily add users to these teams, assign roles, and set permissions. This feature also enables you to monitor and track user activities, while allocating workspaces for team members to access and use applications effectively.
Templates and workspaces
This feature simplifies workspace management by combining setup, template handling, user assignment, and administrative oversight into one cohesive system.
Organisational settings
When managing organization account settings in a dashboard from an admin perspective, the flow generally includes several key tasks to ensure effective management and smooth operations.
Subscriptions and billing history
A billing section in a dashboard is a dedicated area where users can manage and view all financial aspects related to their account or service.
Download reports
Here, admin can efficiently access, customize, utilize and export the reports to manage and analyze the data they need.
Help & support
When managing organization account settings in a dashboard from an admin perspective, the flow generally includes several key tasks to ensure effective management and smooth operations.
Admin profile
Notifications and messaging
Updates related to team activities, or any other significant events that require attention.
Reflections on Designing “B2B Dashboard”
User-Centric Design and Usability:
Understanding the target audience's needs and their level of familiarity with the data presented is crucial. Simplifying complex information through intuitive visualizations and clear navigation enhances usability. Designing with user tasks and pain points in mind helps create dashboards that provide meaningful insights without overwhelming the user.
Data Visualization and Clarity:
Effective data visualization is about balancing aesthetics with clarity. It's important to select the right chart types, use consistent color schemes, and minimize unnecessary elements. This ensures that the data is easily interpretable and actionable, avoiding miscommunication of key metrics or insights.
Performance and Accessibility:
A dashboard's performance—how quickly it loads and responds—is critical for user satisfaction. Optimizing data processing and visual load times improves the overall experience. Additionally, accessibility considerations such as color contrast, readable fonts, and support for screen readers ensure that the dashboard is usable by a diverse audience, including those with disabilities.
Iterative Design and Feedback Integration:
The best designs emerge through iteration. Regularly testing prototypes with users, gathering feedback, and being open to making changes based on their input is essential. This reflective practice allows designers to refine the dashboard continuously, addressing unforeseen usability issues and aligning more closely with user needs.